Terms of Use

What We Do

Bridge the Breach is a behavioral competency development and performance consulting company. We develop people and the systems that make them perform, for individuals preparing to enter the workplace and for founders and leaders whose teams are not delivering the results they are paying for. Our work sits at the intersection of performance consulting, workforce development, and edtech solutions. We serve two distinct audiences:

Individuals:

We offer behavioral competency assessments, the Competency Development Program, and the From Campus to Corporate workshop. These are designed for students, NYSC members, recent graduates, and early-career professionals preparing to enter or grow within the workplace.

Organizations and Founders:

We work with founders, CEOs, and business leaders to diagnose team underperformance and implement the structural and developmental changes required to fix it. This includes the Founder Diagnostic Workshop, the One-Month Engagement, and the Full Program. We also offer employer-led professional development programs for organizations that want to invest in their team’s behavioral competencies and career growth.

Access to Our LMS

Access to our Learning Management System is available to:

• Enrolled participants of paid programs, including the Competency Development Program
• Employees or team members of client organizations as part of contracted organizational engagements
• Approved users of the free behavioral competency assessment
• Temporary demo or guest users granted limited access for evaluation purposes

Guest and demo access:

• Is strictly for evaluation and assessment purposes only
• Does not permit downloading, reproduction, or sharing of course materials
• May be revoked at any time without notice for misuse or violation of these Terms

Individual Programs and Workshops

From Campus to Corporate Workshop:

• This is a paid, one-day intensive workshop
• Payment is required to confirm your spot
• Refunds are not available
• Bridge the Breach reserves the right to reschedule a session with reasonable notice

Competency Development Program:

• This is a paid, 4-6 weeks program. Payment terms are communicated at the point of enrollment
• Access to the course library and live sessions is granted upon confirmed payment
• Refunds may be considered only before the program commences and not after access has been granted

Free Behavioral Competency Assessment:

• The free assessment is available to all users and visitors without an account
• Results and competency reports are generated automatically for download upon completion of the assessment
• Bridge the Breach retains the right to update, modify, or discontinue the free assessment at any time

Organizational Services

Service Agreements:

• Organizational services are provided based on signed service agreements or contracts
• Payment terms, deliverables, and timelines are outlined in individual agreements
• Organizations are responsible for designating authorized administrators and managing learner activities as outlined in the agreement except in cases of exception where Bridge the Breach team is responsible for a fee

Employer-Led Professional Development:

• Organizations partnering with Bridge the Breach to deliver professional development to their teams will have access to our behavioral competency course library and, where agreed, live corporate training sessions
• Terms, pricing, and access duration are outlined in the relevant service agreement
• Managing learner enrollment and access is based the agreed scope

Learner Access (Organizational):

• Access to the LMS is granted to employees or designated individuals who sign up for our programs or designated individuals of client organizations
• Login credentials are provided by Bridge the Breach 
• Learner accounts remain active for the duration specified in the service agreement

Account Creation and Access

• LMS accounts are personal and non-transferable. Sharing login credentials is strictly prohibited and may result in immediate suspension of access
• Upon enrollment or contract commencement, learners will receive login details via email
• Guest and demo access is limited in scope and duration and may be revoked at any time
• Organizations are responsible for notifying us of any required account changes, such as employee departures or role changes

Payments and Refunds

For Individuals:

• Workshop and program fees are payable in full before access is granted
• Payments are processed via Paystack or Selar or bank transfer
• Refunds are not available after a workshop access has been granted and/or attended OR after program access has been granted
• Refunds are not available after at least a feature/benefit of a workshop or a feature/benefit of a program access has been granted. This include access to the paid community, pre-program or pre-workshop resources or login details
• If a session is cancelled by Bridge the Breach, a full refund or rescheduling will be offered

For Organizational Clients:

• Payment terms are outlined in individual service agreements
• All custom development and consulting work is non-refundable once commenced
• Refunds are not available after at least a feature/benefit of a workshop or a feature/benefit of a program access has been granted. This include access to the paid community, pre-program or pre-workshop resources or login details
• For library or program access, refunds may be considered only in cases of technical failure to deliver services as agreed
• We do not store banking details or payment card information

Code of Conduct

All users, including individuals, organizations, administrators, and learners, are expected to:

• Use the platform only for lawful and educational purposes
• Refrain from sharing course materials, simulations, or login credentials outside authorized users
• Maintain respectful communication within the platform and with our team
• Protect the confidentiality of any proprietary content accessed through our services
• Not reverse-engineer, copy, or attempt to replicate our learning simulations, assessment tools, or platform functionality

Violation of these rules may result in suspension or termination of access without refund.

Intellectual Property

All training content, simulations, assessments, competency frameworks, materials, and resources developed by Bridge the Breach are owned by Bridge the Breach or licensed to us by our partners.

For Custom Development (Organizational):

• Custom simulations or programs developed specifically for your organization remain your property for internal use only
• Bridge the Breach retains the right to reuse methodologies, frameworks, and non-client-specific elements in future projects
• Specific intellectual property terms are outlined in individual service agreements

General Use Restrictions

You may not copy, distribute, reproduce, sell, or create derivative works from any content, including assessment questions, course materials, or frameworks, without prior written consent from Bridge the Breach.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This includes:

• Organizational data and business information
• Individual and team competency reports and analytics
• Custom learning content and program materials
• Trade secrets, methodologies, and the Nine Conditions Framework

Warranties and Disclaimers

We are committed to delivering high-quality development programs and consulting services. However, we cannot guarantee specific business outcomes. While our approach is designed to improve performance, actual results depend on multiple factors including learner engagement, organizational commitment, and implementation quality.

We do not warrant that:

• Our services will meet every specific requirement of every client
• Our LMS will be completely uninterrupted or error-free at all times
• All technical issues will be resolved immediately

Limitation of Liability

Bridge the Breach will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, LMS, programs, or services, except where such limitation is prohibited by law. Our total liability under any service agreement shall not exceed the total amount paid by the client for the specific service in question.

Termination

By Individual Participants:

• Individuals may discontinue use of the platform at any time, subject to the refund policy outlined above

By Organizational Clients:

• Organizations may terminate services according to the terms outlined in the service agreement
• Early termination may be subject to penalties or non-refundable fees as specified

By Bridge the Breach:

• We reserve the right to suspend or terminate services if payment terms are not met or if there is a material breach of these Terms
• Upon termination, learner access to the LMS will be revoked
• Competency reports for enrolled learners will be delivered as agreed

Modifications

We may update these Terms of Use from time to time. Material changes will be communicated via email to enrolled participants and client organizations. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.

Dispute Resolution

Any disputes arising from these Terms or our services shall first be resolved through good-faith negotiation between both parties.

Contact Us

For inquiries, support, or questions about these Terms, contact us at:

• Email: [email protected]
• Website: https://bridgethebreach.com
• Location: Ibadan, Oyo State, Nigeria

______________________